Organizations are as old as the human race. As
years passed, the human beings understood that they could together solve
andmeet their needsin a productive way. This led them to coming together to
satisfy their needs and wants. Individuals who feel they have what it takes (skills,
talents and knowledge) form groups to produce the goods and render services to
people.

Organization is a group of people who work synergistically
to achieve a common goal and to complete certain tasks in an organized manner.
One of the inevitable parts of human life is a business organization.
Organization help to increase specialization and delegation of labour, use
large scale technology, manage the external environment, and also helps to use
resources carefully and to employ power and control. Several challenges and
opportunities for Organizations have been pointed out. It is very important
that the business organizations function effectively and productively. For a
business organization to be effective, they must provide good quality goods and
services at a considerable cost.

The managementis responsible for the proper functioning
and productivity ofa business organization. They get the work done through
people. They delegate the resources, direct the activities of every staff, and
take decisions to achieve organizational goals.

The management offers a business organization the
potential synergy for sustained competitive advantage, when properly deployed,
managed and utilized. For this reason the organization gains long
lastingwinning advantage through the organizations labor force. The winning
advantage gives an organization an edge over the competitors in its market. Employees
provide important condiments in growing a firm’s winning position only when
they are treated nicely by the management, this they accomplish using there
special talents such flexibility, innovation, superior performance, high
productivity and personal customer service and a host of others. There is a
growing consensus that effective management of human capital is critical to an
organization’s success (Barneyet al, 1998). Every period of technological
transformation comes with its high expectations of societal and organizational
restructuring of various processes for the purpose of increasing management
productivity. Increasing the productivity of an organization is one of the most
importantmust haves for socioeconomic development. The management also provides
numerous capabilities for improving productivity of an organization in both
public and private sectors. These benefits from management to productivity can
be divided into tangible and intangible. The tangible benefits comprises;
Reduced cost, Improved productivity,Increased market share, Savings in labor,
Increased consumer surplus,Improved customer service quality, Improved
organizational efficiency, Quicker response to customers, Deeper knowledge and
understanding of customers. While the intangible benefits comprises: Improved
decision-making ability, Superior product quality, Knowledge /information
management and sharing, improved coordination/relationships with partners and
other forms of competitive advantages.

The management plays several duties in a business
organization. They help an organization to reach their desired height. For
instance, organizations welcome technologies in other to solve problems and
reduce uncertainties. The management ensuresthat the organization’s mission is
aligned towards statement of moral principles and policies. In addition to
this, the management is also in charge of nourishing a culture that welcomes
getting the right information across to the right people and at the right time.
Thirdly, creates the “ultimate employee experience” by changing tacit knowledge
into a very clear one, grow and nurture employee skills, competencies and
creating bench strength. The management acquires and accommodates productive
knowledge sharing and usage into everyday life. It also has the ability to
create, measure and reinforce a knowledge-sharing zest.

The management must be able to controland selectively
recognize and reward, instead discouraging. They must take a unique and
strategic method to helping firms manage, organize everything regarding the
uses of technology such that the technology will be fully utilized for the
right purposes by the employees. And above all, the management must champion
the low-tech solutions to knowledge management.

1.2.   
Statement
of the general problem